{"id":6213,"date":"2020-02-03T15:57:19","date_gmt":"2020-02-03T19:57:19","guid":{"rendered":"https:\/\/new1.developanddeploy.net\/?page_id=6213"},"modified":"2023-11-05T20:13:34","modified_gmt":"2023-11-06T01:13:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/kalisluxuryandexotics.com\/miami-mansions\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1589919193624{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column]\n\t<div class=\"autoroyal-entry-title-wrapper  vc_custom_1594839525889\">\n\t\t<div class=\"autoroyal-entry-title autoroyal-entry-title-align-center\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"color: #696969\">Find Your Answer Here<\/h5>\t\t<\/div>\n    <\/div>\n\n\t[vc_row_inner][vc_column_inner]\n    <div id=\"accordion\" class=\"autoroyal-panel-group faq-list \">\n\n        \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136b98\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136b97\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136b97\">\n                        What is your pet policy?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136b97\" class=\"collapse\" aria-labelledby=\"faq-680a22b136b98\" data-parent=\"#accordion\">\n                <div class=\"card-body\">We do not allow pets inside our rental properties unless you provide documentation certifying that the animal has been recognized as a service animal. Guests are required to inform us in advance if they plan to bring a service animal into the property. Please note that guests are responsible for any additional cleaning or damage caused by the presence of the animal.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136bdd\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136bdc\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136bdc\">\n                        What is the cancellation policy?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136bdc\" class=\"collapse\" aria-labelledby=\"faq-680a22b136bdd\" data-parent=\"#accordion\">\n                <div class=\"card-body\">If you need to cancel your property rental reservation, you must do so within 24 hours of the initial booking date (not the reservation date). If you cancel your reservation after this 24-hour period, you will receive a credit for a future booking. However, if you need to cancel your reservation due to Covid-19, city\/state closures, or any pandemic-related issues, the standard company cancellation policy will apply.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136bf9\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136bf8\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136bf8\">\n                        How is my reservation confirmed?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136bf8\" class=\"collapse\" aria-labelledby=\"faq-680a22b136bf9\" data-parent=\"#accordion\">\n                <div class=\"card-body\">A detailed confirmation invoice of your property rental reservation will be sent to your email. If you make your reservation by phone, an invoice will be emailed to you as soon as your payment is processed. If you book online, an invoice will be sent to your email as soon as your payment has been received.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136c13\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136c12\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136c12\">\n                        Am I allowed to smoke inside of the Property?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136c12\" class=\"collapse\" aria-labelledby=\"faq-680a22b136c13\" data-parent=\"#accordion\">\n                <div class=\"card-body\">We enforce a strict no-smoking policy inside the property, whether it&#8217;s by you or your guests. For violations, fees apply as follows: $500 for a smoking odor fee, $1000 for a smoking odor with evidence fee. Please note that luxury and high-end properties may have higher fees for smoking-related violations.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136c30\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136c2f\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136c2f\">\n                        Are there any Mansion rental rules?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136c2f\" class=\"collapse\" aria-labelledby=\"faq-680a22b136c30\" data-parent=\"#accordion\">\n                <div class=\"card-body\"><\/p>\n<ol>\n<li>Using the property for illegal activities or in connection with illegal purposes.<\/li>\n<li>Exceeding any specified property-related rules or regulations.<\/li>\n<li>Allowing unauthorized individuals, especially those without proper credentials or permissions, to use or occupy the property.<\/li>\n<li>Damaging or trespassing on neighboring properties.<\/li>\n<li>Avoid occupying or using the property on any unpaid or unauthorized surfaces.\u201d<\/li>\n<\/ol>\n<p>This adapted policy outlines the travel restrictions and prohibited activities for property rentals offered by Kali\u2019s Luxury Mansions.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136c9d\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136c9c\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136c9c\">\n                        Do you pick up at the airports or hotels?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136c9c\" class=\"collapse\" aria-labelledby=\"faq-680a22b136c9d\" data-parent=\"#accordion\">\n                <div class=\"card-body\">For our distinguished guests, we offer the convenience of a premium black car service for transfers directly from the airport to our estate. This bespoke service is available at an additional charge, ensuring a seamless and luxurious arrival experience.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136cb8\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136cb7\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136cb7\">\n                        What forms of payments are accepted?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136cb7\" class=\"collapse\" aria-labelledby=\"faq-680a22b136cb8\" data-parent=\"#accordion\">\n                <div class=\"card-body\">We do not checks. All forms of debit or credit cards are accepted. Cash is accepted.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136ccd\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136ccc\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136ccc\">\n                        Can I use another persons credit card for renting a property?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136ccc\" class=\"collapse\" aria-labelledby=\"faq-680a22b136ccd\" data-parent=\"#accordion\">\n                <div class=\"card-body\">You can use another persons debit or credit card but the card holder must present themselves with a valid I.D. to sign the rental contract.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136ce1\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136ce0\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136ce0\">\n                        Taxes and Fees ?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136ce0\" class=\"collapse\" aria-labelledby=\"faq-680a22b136ce1\" data-parent=\"#accordion\">\n                <div class=\"card-body\">All taxes are charged in the rates on the invoice. Taxes may be applied to additional charges.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136cf4\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136cf3\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136cf3\">\n                        WHAT ARE THE AGE REQUIREMENTS TO RENT WITH KALI&#039;S LUXURY MANSIONS?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136cf3\" class=\"collapse\" aria-labelledby=\"faq-680a22b136cf4\" data-parent=\"#accordion\">\n                <div class=\"card-body\">Applicants must be a minimum of 21 years of age to rent the luxury mansions.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136d1e\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136d1d\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136d1d\">\n                        PROPERTY USAGE AND ADDITIONAL FEES                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136d1d\" class=\"collapse\" aria-labelledby=\"faq-680a22b136d1e\" data-parent=\"#accordion\">\n                <div class=\"card-body\">Yes. A non-refundable cleaning fee is charged to ensure the mansion is professionally cleaned after the tenant&#8217;s departure. This fee can range from $500 to $5,000 depending on the size and condition of the property.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136d33\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136d32\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136d32\">\n                        Restrictions ?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136d32\" class=\"collapse\" aria-labelledby=\"faq-680a22b136d33\" data-parent=\"#accordion\">\n                <div class=\"card-body\">We reserve the right to decline service to any prospective renter who is visibly intoxicated, under the influence of any substances, behaving in an unsafe manner, or dealing with the effects of a hangover. In such cases, refunds will not be issued. Instead, we will provide a credit for an alternative rental date.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n        <div class=\"card no-shadow mb-0\">\n\n            <div class=\"card-header\" id=\"faq-680a22b136d46\">\n                <h5 class=\"autoroyal-panel-title\">\n                    <button class=\"btn btn-link\" data-toggle=\"collapse\" data-target=\"#faq-680a22b136d45\" aria-expanded=\"true\" aria-controls=\"faq-680a22b136d45\">\n                        Deposits?                        <i class=\"fa fa-minus\" aria-hidden=\"true\"><\/i>\n                        <i class=\"fa fa-plus\" aria-hidden=\"true\"><\/i>\n                    <\/button>\n                <\/h5>\n            <\/div>\n\n            <div id=\"faq-680a22b136d45\" class=\"collapse\" aria-labelledby=\"faq-680a22b136d46\" data-parent=\"#accordion\">\n                <div class=\"card-body\">Yes, a deposit is required for renting a mansion. The amount of the deposit varies depending on the specific property you choose to rent, with the range being from $1500 to $5,000. This deposit is meant to secure your booking and may also serve as a damage deposit to cover any potential incidental damages that could occur during your stay. It&#8217;s important to check the rental agreement for the exact deposit amount required for the mansion you&#8217;re interested in, as well as the conditions under which the deposit may be fully or partially refundable.<\/div>\n            <\/div>\n\n        <\/div>\n\n    \n    <\/div>\n\n    [\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=&#8221;align-center&#8221;]\n\t<div class=\"autoroyal-button-container  vc_custom_1617739812320\">\n\n\t\t<a class=\"autoroyal-button autoroyal_button_680a22b136db1 button-icon-right  autoroyal-button-align-center\" href=\"\/contact-us\">\n\n\t\t\t\t\t\t<span>Ask a Question<\/span>\n\t\t\t\t\t\t\t<i class='fa fa-question'><\/i>\t\t\t\n\t\t<\/a>\n\n\t<\/div>\n\n\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1589919193624{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ffffff !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_class=&#8221;align-center&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":67946,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-full-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6213","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Kali&#039;s Luxury Mansions<\/title>\n<meta name=\"description\" content=\"A detailed confirmation invoice of your reservation will be sent to your email. 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